Tag: customer service
Hospitality Program Stresses Customer Service
Listen to our featured Ask Those Branding Guys radio show podcast: Santa Fe Community College Hospitality and Tourism Hello, I’m Jim Glover, That Branding Guy, for Once a Day Marketing™. On our radio show Ask Those Branding Guys, we discussed the importance of customer service for your brand. Joining us on the show was Katherine […]
Customer Service: Going the Extra Mile
Hello, I’m Jim Glover, That Branding Guy, for Once a Day Marketing™. Today we are continuing our conversation on enhancing your customer service. There is a small auto dealership in Santa Fe, New Mexico called Great Little Cars. They target many first time car buyers with quality pre-owned cars. Both my daughters have purchased cars […]
Differentiating Through Customer Service
Hello, I’m Jim Glover, That Branding Guy, for Once a Day Marketing™. Today we are looking at how great customer service can differentiate a brand. Recently I read a blog by Tricia Morris at Parature, a Microsoft company, that highlighted 5 key words of advice from Sir Richard Branson about customer service and how it […]
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